When we got the call from Burnt Mill Academy Trust (BMAT), a schools trust based in Essex. The leaders of the Trust knew they had a brand problem. The difficulty was, they couldn’t quite put their finger on what the problem was. ‘Our website looks so unprofessional’ and ‘We don’t really know what our USP is’ were the closest they could come to articulating this.
During an initial session, we dug a bit deeper and uncovered three big questions the existing brand was failing to answer – and new, refreshed brand had to address:
- Why does BMAT matter to the schools in the network?
- Why should prospective teachers choose BMAT for their careers?
- How can BMAT and its schools be more clearly associated?
Armed with the knowledge of the real issues in play, we were ready to start.