The warning signs were already there when ROPE invited us to tender for an overhaul of their brand. An international development agency with a proud legacy but shrinking supporter base, the threat was real: reinvent or risk extinction.
During the pitch we didn’t pull any punches (talk of ‘red flags’, even the use of a klaxon horn!). The result? We were appointed with a clear mandate to not only refresh the brand, but help the organisation rediscover itself.
We tapped into our experience serving as brand partner for charity change projects in the past (as well as our MD’s personal experience of community development work overseas), guiding the ROPE team on a journey that involved redefining (i) the charity’s mission/purpose; (ii) their overseas projects/partnerships; and (iii) the overall brand (strategy, messaging, creative).
Our task was to listen extensively (leadership & trustee workshops, discovery calls with overseas partners, analysis of research with supporters) and to ensure all the different strands tied together into a coherent chord.